Your assistant on WhatsApp
Managers ask about the property on WhatsApp, record expenses and notes, and make changes that run only after a yes and the manager PIN.
Your assistant is Anfigo on WhatsApp, for the manager. Write or send a voice note to Anfigo's team line (the number at the top of Anfigo Team → People) and ask in your own words, in your own language. It answers when you write to it.
Who can use it
- A Manager on Anfigo Team. In People, open the person and choose Manager. They write from the WhatsApp number on their worker record.
- Other workers use the same number only for invoices and stock counts, when Can send invoices is on for them.
- Several properties: a manager of more than one property can ask about any of them.
What you can ask
It reads what the screens show, from the same numbers. For example:
- "Who arrives tomorrow?" Any day, past or coming: arriving, in house, leaving, how full the property is.
- "Which chats need attention?" Or what a guest asked, by name, room or booking number.
- "What is the balance this month?" Or what a unit spent on food in October.
- "Who is on shift now?" Or how many hours someone worked this pay period.
- "How much vodka is left?" For a unit that keeps stock.
- "Is anything waiting for me in Anfigo?" What still needs you, and the screen where you do it.
Recording expenses and notes
- Invoices and expenses. If Can send invoices is on for you, send a photo or PDF of a purchase, or write it, and it is recorded like any worker's invoice (see Send invoices on WhatsApp). A picture that is not a purchase is only read. Ask within two hours if you want it recorded.
- Stock counts, like "vodka 3 bottles", for a unit that keeps stock.
- Notes, like "I gave Ana an advance of 500" or "the cash box has 5,000". A note is saved at once, in your words, and every manager of the property can ask for it later. A note never counts in any total. If money went out and Can send invoices is on for you, Anfigo offers to record it as an expense too.
Changes: a yes, then the manager PIN
You can ask for changes:
- The team: add someone, change their details, a new pay from a date, mark someone as Left, a clock link for a phone, and add, fix, approve or delete a shift.
- The money: fix or delete an expense, add or delete income typed by hand, and record a payment that waits in Payments to match on its booking.
- The knowledge: add an answer, so Anfigo can answer guests with it.
- Anfigo says the change in one line and asks for a yes. Nothing has changed yet.
- Answer yes, or no to drop it. A change waits 15 minutes, and a new request replaces it.
- The first change of the day asks: "To make this change, send your 4-digit Manager PIN." Type it; a PIN is never read from a voice note. Changes then stay unlocked until midnight at the property.
- Anfigo makes the change and answers "Done: …". It is recorded as yours, made on WhatsApp.
Making someone a Manager asks for the PIN every time. With no manager PIN on the property, nothing can be changed from WhatsApp: set one in Settings → Team. After too many wrong PINs, changes lock for a while, with the same limits as the doors.
What stays on the screens
Bookings, guest chats and settings are done in Anfigo. Your assistant can read a booking or a chat and tell you where to act. It does not make, change or cancel a booking, write to a guest or change a setting.
