Your WhatsApp,
connected to Cloudbeds.
Anfigo answers your guests on WhatsApp with live Cloudbeds availability and rates, writes the booking into your PMS and sends a payment link in the chat.
What a guest message becomes.
A guest asks
“Do you have a room for two this weekend?” — at 10 pm, in any language, on your hotel's own WhatsApp number.
Anfigo checks Cloudbeds live
It reads your real availability and rates for those dates — not a cached copy, not a script — and quotes the rooms that are actually free.
The booking lands in your PMS
When the guest says yes, Anfigo writes the reservation into Cloudbeds through its official API — your calendar, reports and housekeeping see it like any other booking.
Payment in the chat
A payment link goes out in the same conversation, the room is held while the guest pays, and the deposit is recorded on the booking. Your team just sees it confirmed.
Not every “Cloudbeds WhatsApp integration” is one.
A WhatsApp button
Most guides mean a chat button on your booking engine page. The guest still lands in your inbox — and a person still answers every message, checks the calendar and types the quote.
A notification recipe
Automation recipes can send you a WhatsApp message when a booking happens. Useful — but it moves information, not bookings. Nobody quotes, nobody sells, nobody answers the guest.
Anfigo: reads and writes
Anfigo reads availability, rates, reservations and guest details live, and writes real bookings and payment records back into Cloudbeds. The conversation itself closes the sale.
Keep your WhatsApp app. Anfigo answers alongside you.
No new number, no giving up the app your team uses every day. With WhatsApp coexistence, Anfigo joins your existing number: it answers the routine messages, and the moment you reply to a chat yourself, it steps back and lets you lead.
What Anfigo will not do to your Cloudbeds.
Your PMS is the truth, and what your team did there is final. Anfigo never undoes, overrides or cancels anything a person did in Cloudbeds. Before it touches any reservation, it reads it fresh — and if Cloudbeds can't be reached, it writes nothing.
You decide what it may touch. Whether Anfigo may take bookings, collect deposits, change or release reservations is your setting, per action — not its judgment. Anything you keep off goes to your team instead.
Connecting takes a guided setup today. One-click connect from the Cloudbeds Marketplace is coming; right now we walk you through it — and a full sync brings your rooms, rates and reservations in before the first guest message.
Questions hotels ask us.
Do I need a new WhatsApp number?
No. Anfigo connects to the number your hotel already uses, and your WhatsApp app keeps working. Your number is your asset — it stays yours.
Does it replace my Cloudbeds booking engine?
No — it adds a second door. Guests who message you get quoted and booked in the chat; your booking engine, channel manager and OTA connections keep working exactly as before.
What does it read from Cloudbeds — and what does it write?
It reads availability, room types, rates, reservations and guest details, live. It writes new reservations, the changes you allow, and payment records — through the official Cloudbeds API, visible in the chat timeline.
What happens when a guest needs a person?
Anfigo hands the chat to your team silently, with a brief of who the guest is and what they need. The guest never sees a “transferring you” message — a person simply answers.
